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  Do you think nothing of adding people to your team as needed? Or do you drag your feet even when you desperately need someone because you think it’s going to take a lot of time and money? Take the time to analyze the real costs before making a decision.  You make be surprised by… Read more »

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  By Steven R. Drexel, President and CEO of Cornerstone Staffing Solutions, Inc. On Friday June 2nd, the Bureau of Labor Statistics (“BLS”) released its monthly summary of labor market activity covering May 2017. The consensus expectation called for a return to a solid trend growth of around 185,000 positions. The official report indicated that… Read more »

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  Organizational success often has a lot to do with how much workers believe in their leaders. If workers trust management and think they are there to help, they will be engaged and trying to do the best job they can. If a certain level of trust does not exist, relationships within the company break… Read more »

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  Stepping outside your comfort zone is great for your development as a well-rounded person, so why wouldn’t the same principle apply to becoming a better professional? Don’t be afraid to reach for that job you think you aren’t qualified for. If you do land an interview, don’t walk in thinking the odds are stacked… Read more »

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  By Steven R. Drexel, President and CEO of Cornerstone Staffing Solutions, Inc. Summary On Friday May 5th, the Bureau of Labor Statistics (“BLS”) released its monthly summary of labor market activity covering April 2017. The consensus expectation called for a return to trend growth of around 185,000 compared to the average of the most… Read more »

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By: Monazza Awan Despite how proven your talent sourcing procedures are, there’s no doubt recruiting technology is moving at breakneck speed, and the best hiring personnel are those who continuously try to differentiate themselves from the pack. The following tech tools and techniques have been shown to be highly effective when searching for better employees,… Read more »

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    By Steven R. Drexel, President and CEO of Cornerstone Staffing Solutions, Inc. As an economist and seasoned staffing industry professional, Steven Drexel is regularly asked to participate in several monthly surveys and discussions that predict key elements of the Bureau of Labor Statistics’ (“BLS”) press releases describing The Employment Situation.  The next release… Read more »

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In a business like a call center that’s all about communicating, you would expect your own internal communication to be top notch. But that’s not always the case. There can be a tendency to set up metrics, measure them and communicate mainly around reaching or not reaching those objectives. But your call center reps are… Read more »