Handling Employee Terminations with Compassion

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Employee termination is crucial for the company’s health, though it’s a tough responsibility. Knowing compassionate approaches helps managers navigate this sensitive issue, ensuring professionalism and dignity.

Use this manager’s guide to help make the process a bit easier.

 

 

1. Prepare for the Discussion

 

Evaluate the employee’s performance and behavior, considering documented incidents, warnings, and reviews leading to termination, such as poor performance or policy breaches.

Understand your company’s termination policies, plan the logistics of the employee’s departure, and consider the impact on your team and organization, including the urgency of finding a replacement to maintain business operations.

 

2. Handling the Discussion

 

Ensure clear and direct communication with the employee about their termination to avoid confusion:

 

Explain the reason for termination clearly:

  • Provide specific examples of behavior or performance contributing to the decision.
  • Maintain professionalism, respect, and empathy.
  • Consider the impact on team morale.

 

3. Listen to the Employee

 

Encourage Dialogue Urge the terminated employee to share their thoughts, emphasizing understanding. This approach eases tension and maintains respect.

Expect possible anger or disagreement and respond with professionalism and compassion.

 

4. Offer Support & Resources

 

Resources and Support for their transition may include:

  • Informing them about unemployment benefits.
  • Offering to write a letter of recommendation.
  • Assisting in connecting them with job search resources.

 

5. Follow Up

 

Follow Up Procedures include:

  • Updating the terminated employee’s payroll and benefits.
  • Finishing any outstanding paperwork.
  • Notifying relevant parties of the employee’s departure.

 

 

Want to replace a terminated employee?

 

Compassionate termination involves preparing for, communicating, and supporting the employee, followed by necessary follow-up for the team and organization’s progress. Cornerstone matches you with qualified candidates to meet your goals when replacing terminations.