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While the job of an administrative assistant does call for some technical skills, the job mostly calls for the use of soft skills like organization and communication.  An admin team is the cornerstone of any company, helping everyone else in the organization to get the things done and make good decisions. Accountable for setting schedules, communicating… Read more »

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Some organizations see safety and compliance training as a hassle, and therefore, they only offer their employees the bare minimum, occasional training session.  Your company should not be one of those companies. A program of regular safety and compliance training has all kinds of benefits for both your employees and your company, some of which are… Read more »

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Call center employees are the face, or rather the voice, of your company. They are central to your company’s customer service and sales efforts. When your call center team is highly effective, it lifts up every other department of your company.  Since the typical call center job doesn’t require advanced degrees or highly technical skills, the quality of… Read more »

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Although on-the-job accidents happen all the time, even just a single accident is unacceptable, especially one that causes personal injury.  Companies can minimize on-the-job injuries and accidents with a robust safety training program. Safety training aids staff members in identifying safety hazards and addressing them. Training helps employees understand approved practices and safety expectations.  Safety training… Read more »

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Studies have revealed that establishing specific and demanding goals for staff members results in superior performance; however, simply setting goals as a matter, of course, isn’t good enough. For goals to lead to higher productivity, there ought to be the connective tissue between the goals of the company, those of teams within the company and… Read more »

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Something about the calendar flipping from December to January causes us to want to make changes in our lives. For those in management, New Year’s resolutions should include adopting better management habits. Books on management can be a great resource for those looking to adopt better management habits for 2020. Consider the following management books,… Read more »

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While employers may not like to admit it, there’s a good chance of habitual drug use finding its way into their workforce. It’s essential for employers to acknowledge this very real possibility, be aware of the signs and have policies in place to address employee drug use. When employees have problems with addiction, it can… Read more »

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By Steven R. Drexel, President and CEO of Cornerstone Staffing Solutions, Inc.   Overview On Friday, December 6, the Bureau of Labor Statistics (“BLS”) released its monthly summary of labor market activity covering November 2019. The report was very well received with an impressive 266,000 net new jobs created. This far exceeded virtually anyone’s expectations… Read more »

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In the staffing world, ‘markup’ refers to the percentage added to a candidate’s pay rate that the company charges its client. As an example, if a temporary employee/associate is paid $10 per hour and the markup is 50 percent, then the client is charged $15 per hour. Profit always carries a weight, but with each… Read more »

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Given the highly competitive nature of the current labor market, keeping your company fully staffed is a massive challenge right now. Because it is a less costly to retain existing staff than it is to hire and train new staff members, it makes a great deal of sense invest in staff retention efforts. Maintaining competitive… Read more »