What does it mean to be a Best of Staffing winner?
We are proven to be industry leaders in service quality based entirely on ratings provided by our clients. On average, clients of winning agencies are 1.7 times as likely to be completely satisfied with the services provided compared to those working with non-winning agencies. Clients rated Cornerstone with 4.6/5 stars for service excellence. Cornerstone has achieved Best of Staffing from ClearlyRated every year since 2016.
Winners who earned the Diamond Award distinction consistently earn industry-leading satisfaction scores from their clients. Less than 1% of all staffing agencies in the U.S. and Canada have achieved the Diamond Award for service excellence. Focused on helping U.S. companies find the right people for their job openings, Cornerstone received satisfaction scores of 9 or 10 out of 10 from 73.5% of their clients, significantly higher than the industry’s average of 46%. Cornerstone received a Net Promoter Score (NPS) of 68.4%, which far exceeds the industry’s average of 31%.
The short survey comprised includes these five questions that are considered NPS drivers. Our results are:
- 92.4% of our clients agree that we submit multiple qualified candidates that match their requirements.
- 96.9% of our clients agree that we submit candidates who would be a good culture fit for their team.
- 95.4% of our clients agree that we submit candidates within the expected timeframe established.
- 97.4% of our clients agree that we set realistic expectations regarding the open positions our clients ask us to work on.
The company is proud of the trust and loyalty its customers and associates have in the employees to be able to earn this distinction as a leader in service excellence for eight consecutive years. Best of Staffing recognition validates our hard work delivering high-quality, relationship-building workforce management solutions for its clients and job seekers. The team is grateful that its culture of customer satisfaction is appreciated by all those the company serves and that they meet and exceed expectations daily.
If you are looking for a staffing firm that you can trust and is interested in building a long-standing relationship with you, contact us.
If you are looking for job opportunities, please review our job postings page.
This third-party award demonstrates that we have a remarkable commitment to delivering exceptional experiences no matter what circumstances affect recruitment and staffing.
To review testimonials from clients regarding Cornerstone’s high-quality service, please visit https://www.clearlyrated.com/staffing/ca-usa/pleasanton-ca/cornerstone-staffing-solutions-inc-pleasanton-ca.
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