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March 12, 2020 Dear Employee: The coronavirus situation is highly fluid. As a valued member of our team, we want to take this opportunity to inform you that we are staying abreast of public health information and guidelines and will continue to monitor and assess the actual and potential impact. The well-being of our staffing… Read more »

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An admin staff functions as the nerve center of any business, making it essential to organizational success. From taking phone calls to event planning, an admin staff is busy throughout the typical workday and required to wear many hats. With regard to hiring an administrative assistant, finding quality applicants with the proper knowledge, abilities and… Read more »

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If you’ve done a good job of finding the right people for your logistics team, you will find that your team mostly runs itself. However, there will invariably be times when you need to step up as a leader.  Being outstanding at anything, from painting to computer programming, doesn’t occur overnight. In fact, being an outstanding… Read more »

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While the job of an administrative assistant does call for some technical skills, the job mostly calls for the use of soft skills like organization and communication.  An admin team is the cornerstone of any company, helping everyone else in the organization to get the things done and make good decisions. Accountable for setting schedules, communicating… Read more »

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Some organizations see safety and compliance training as a hassle, and therefore, they only offer their employees the bare minimum, occasional training session.  Your company should not be one of those companies. A program of regular safety and compliance training has all kinds of benefits for both your employees and your company, some of which are… Read more »

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Call center employees are the face, or rather the voice, of your company. They are central to your company’s customer service and sales efforts. When your call center team is highly effective, it lifts up every other department of your company.  Since the typical call center job doesn’t require advanced degrees or highly technical skills, the quality of… Read more »

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Although on-the-job accidents happen all the time, even just a single accident is unacceptable, especially one that causes personal injury.  Companies can minimize on-the-job injuries and accidents with a robust safety training program. Safety training aids staff members in identifying safety hazards and addressing them. Training helps employees understand approved practices and safety expectations.  Safety training… Read more »

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Studies have revealed that establishing specific and demanding goals for staff members results in superior performance; however, simply setting goals as a matter, of course, isn’t good enough. For goals to lead to higher productivity, there ought to be the connective tissue between the goals of the company, those of teams within the company and… Read more »

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Something about the calendar flipping from December to January causes us to want to make changes in our lives. For those in management, New Year’s resolutions should include adopting better management habits. Books on management can be a great resource for those looking to adopt better management habits for 2020. Consider the following management books,… Read more »