More and more, consumers are expecting personalized, around-the-clock customer service, and this means companies must take strides to offer this degree of service to their customers. One approach to keeping up with this expectation is to train your entire staff in customer support techniques, including your drivers. The advantages of having your driving staff trained… Read more »
When someone gets into a leadership position for the first time, it can be quite thrilling for them and those around them. However, the transition can be awkward, particularly if they end up overseeing former co-workers. Below are 10 tips to ensure your new supervisor successfully navigates this unfamiliar terrain while avoiding mistakes that can… Read more »
Sometimes, work demands cause people to collaborate who may not know each other. These kinds of collaborations are perfect opportunities for workers to learn about each other and broaden their experiences, but they can also be difficult, mainly if teamwork doesn’t come naturally. Workers come in with their own work rhythms and degree of expertise,… Read more »
Every good relationship is based on thoughtful give and take. Good communication can prevent a lot of issues in our private lives, and it is just as crucial in the workplace. Integrating regular feedback into your management approach can produce real benefits, yet many businesses seem to be falling short in this area. Studies regularly… Read more »
Based on the type of industry, job or company, employers look for specific technical abilities in applicants. However, despite the fact that these abilities are very crucial, there are interpersonal “soft skills” that hiring managers are also trying to find when hiring people for almost any job in their organization, a study has revealed that… Read more »
Even though there is good research generally disproving it, the Halloween myth of tampered candy with razor blades or poison in it persists year after year. While we’re not suggesting you still shouldn’t vigilant when it comes to inspecting your child’s Halloween candy, we are bringing up this long-standing urban legend to point out that… Read more »
Most employees accept the fact that they will have to work overtime from time to time, and some employees actually count on getting overtime pay as a part of their regular salary. However, the fact of the matter is that working overtime is pretty much an unpleasant experience. A 40-hour workweek is long enough without… Read more »
When the economy is particularly vibrant, as it is right now, one of the downsides is attempting to ramp up staffing levels in order to meet higher demands. Complicating matters is the very low unemployment rate, an indication that there aren’t a lot of people out there in need of a job. There’s also the growing sense that the market… Read more »
The way in which past generations viewed employment is very different from how it’s seen today, particularly when it comes to sticking with an employer. Due to employees’ greater willingness to change jobs, companies must use work harder to keep their top talent. In addition to hiring the best people, your company also has to develop and engage its workers to keep them… Read more »
Achieving an ideal equilibrium between the personal and professional sides of life is a challenge for anyone. For most people, a busy work schedule means personal responsibilities take a back seat. In an attempt to better juggle work and personal life, modern professionals are increasingly seeking for more control over how they do their job…. Read more »