Top 5 Soft Skills Your Admin Team Needs

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While the job of an administrative assistant does call for some technical skills, the job mostly calls for the use of soft skills like organization and communication.  An admin team is the cornerstone of any company, helping everyone else in the organization to get the things done and make good decisions. Accountable for setting schedules, communicating… Read more »

Look for Transferable Skills When Hiring the Best Call Center Employees

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Call center employees are the face, or rather the voice, of your company. They are central to your company’s customer service and sales efforts. When your call center team is highly effective, it lifts up every other department of your company.  Since the typical call center job doesn’t require advanced degrees or highly technical skills, the quality of… Read more »

Why Checking In On Your Production Team Matters To Morale

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Perhaps out of the fear of being as a micromanager, some production supervisors keep their distance from their production team. However, production employees do want to see their supervisor on a fairly regular basis, especially when it comes to supporting employee morale. If morale isn’t good on your production line, the company as a whole… Read more »

Warning Signs an Employee is Ready To Quit (and How To Address Them)

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The last thing any manager wants is for one of his or her employees to quit. It would be nice if employees gave you fair warning, but that rarely happens. Therefore, it is up for managers to keep their eyes peeled for signs that someone is thinking about quitting. Perhaps you’ve heard the classic signs… Read more »

Tips For Upskilling Your Workforce

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Thanks mostly to technology, today’s professionals must constantly be advancing their skill set. Both employees and employers have a responsibility to ensure that everyone has the skills they need to stay relevant in today’s business environment. Unfortunately, there usually isn’t a lot of spare time in the workday to dedicate to learning, especially when it… Read more »

Save Everyone’s Time – Ask These Interview Questions That Actually Matter

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Identifying the best applicants to hire for your organization is a high-stakes affair, as bad hires can take a massive toll on your company, including the costs to replace them. Experienced hiring managers have a short set of top questions they use to rapidly determine what they have to know from a candidate; in regard… Read more »