You might think you have a solid grasp on who your customers are, but chances are – you don’t know them as well as you think you do. Statistics like average order value and units per transaction might offer you some insight, but these metrics offer an extremely narrow range of information. Also, customer analysis… Read more »
The unnecessary costs associated with making a bad hire have been well-documented, and making the wrong hiring decision is something every employer tries to avoid. Yet bad hiring decisions happen all the time. Clearly, avoiding a bad hire is a difficult thing to do. Hiring managers need to take deliberate steps to sniff out potential… Read more »
The night shift presents a unique set of challenges for both employees and managers. Being on the job at a time when the body naturally wants to sleep takes a mental and physical toll. Night shift workers are more vulnerable to on-the-job fatigue and feelings of isolation, which can result in more mistakes and lower… Read more »
Committing to workplace safety training is a smart investment. Employers with effective safety training programs reap the benefits of fewer workplace injuries, higher worker morale and lower insurance premiums. Through quarterly safety trainings, your staff members can keep safety and health hazards top of mind and get updates on safety-related issues. Regular safety training also… Read more »