Why Should Your Business be Transparent With Your Call Center Candidates?

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By: Brian Telfer At least one half of the respondents in a recent employer survey said hiring and holding onto talent is their top business challenge. This outcome might be a result of the communication disconnect between employers and applicants. The necessity for a more transparent talent sourcing and hiring process is obvious, particularly with… Read more »

What Hiring Trends Should You Watch Out For in 2018

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By: Monazza Awan  From the surging economy to the movements around social justice, there are a number of economic and social forces expected to shape hiring trends in 2018. The biggest factor expected to affect hiring in 2018 is the very low unemployment rate. In fields like technology and healthcare, the demand for talented professionals… Read more »